HP 301XL Black & Colour Multipack



COMPATIBLE WITH


  • DeskJet 1514
  • DeskJet 2050a
  • DeskJet 2054a
  • DeskJet 2510
  • DeskJet 2512
  • DeskJet 2514
  • DeskJet 2543
  • DeskJet 2544
  • DeskJet 2547
  • DeskJet 2548
  • DeskJet 2549
  • DeskJet 3000
  • DeskJet 3055a
  • DeskJet 3057a
  • DeskJet 3059a
  • Envy 4500
  • OfficeJet 2622

Troubleshooting - Click each question for details


Simply press the paper feed button. This will stop the lights flashing and you can continue printing as normal.

Was this answer helpful?

Your cartridge is not actually empty. It has been remanufactured and the ink levels cannot be reset. Follow these steps to restart your printing and continue printing until the print quality deteriorates.

Was this answer helpful?

Unfortunately your cartridge has developed an electrical fault and will not work. Please return the cartridge to your store for a replacement.

Was this answer helpful?

First check to make sure that you have removed the clip and/or tape from the cartridge before attempting installation. If you have, then make sure that your printer is listed in the ‘Compatible With’ section.

Was this answer helpful?

Printer manufacturers often use the roll out of their printer firmware updates to prevent you from choosing the origin and type of supplies you use in your printer. This has been done is ways such as blocking the use of remanufactured/recycled cartridges entirely, applying a 'cartridge lock' system that locks a cartridge's usage to a printer and introducing a new 'generation' of the same cartridge model to stop older, remanufactured cartridges being re-used.

Most printer manufacturers will prefer you to set your printer to automatically download and install their updates for this very reason. We suggest that you disable the automatic update option to allow you to continue to use remanufactured cartridges and also to recycle your cartridge after it has been used. By allowing your printer to update the firmware automatically you are risking being locked into only using the more expensive and less environmentally friendly original branded cartridges.

So we highly recommend switching off your printer's firmware automatic updates and dismissing future messages asking you to update your printer. These steps are a general guide to how to stop the updates, but please note that they will vary slightly depending on your exact printer model.

Was this answer helpful?

This is true for both original and remanufactured HP cartridges. The page yield displayed by HP is based on a 5% page coverage life test. That is, if you only fill 5% of your page, your cartridge will print for the given number of pages. If you print photos, graphics or even a full page of text, you will be using more than a 5% page coverage. So with normal everyday printing, the page yield listed by HP is unlikely to be the same page yield that you will get out of your cartridge.

Was this answer helpful?