Brother TN2320


  • DCP-L2500D
  • DCP-L2520DW
  • DCP-L2540DN
  • HL-L2300D
  • HL-L2340DW
  • HL-L2360DN
  • HL-L2365DW
  • MFC-L2700DN
  • MFC-L2700DW
  • MFC-L2720DW
  • MFC-L2740DW

Troubleshooting - Click each question for details

Your cartridge contains very fine powder called ‘toner’. Prior to installation gently rock the cartridge from side to side 2 to 3 times to allow the powder to move into position before printing. You will not need to repeat this process once the cartridge is installed as most cartridges contain a mechanical paddle which agitates the powder during the printing process.
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In the unlikely event toner powder is deposited onto a work surface, wipe away with a damp disposable tissue. Always unplug the printer from the power supply before cleaning your printer.

To remove toner from your hands use cold water with mild household soap. Do not use warm or hot water as this will fuse the toner to your skin.

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Some cartridges do not require the fitment of a seal. We have remanufactured this product so it does not require a seal.
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To avoid patent infringements the design of the memory chip may differ from the original product. Some laser toner cartridges when installed will not display the memory status bar of your printer display. This does not affect the performance of the cartridge and you may continue to print.
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Many cartridges are fitted with a waste tank which is designed to collect any paper dust and toner powder from cleaning cycles. This waste tank can be disturbed when removing the cartridge from the printer.
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Some cartridges are supplied in two halves:
  1. The toner tank hopper unit.
  2. The Drum unit. (see below)
Both components attach to each other within the printer. The printer will prevent you from printing if the drum unit has reached the end of its life. You may need to replace the drum unit.
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Prior to remanufacturing the cartridge, each product is tested to ensure the ‘drum’ usually a dull blue /green, is in a good condition. OEM drums are very versatile and can be in some cases repeatedly used.

If the original drum has been damaged during the collection and recovery process, a new drum will be fitted which will usually be shiny light green (see below).

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If you experience you cartridge rapidly deteriorating, it is highly likely it has run out of toner powder. Prior to purchasing your next cartridge, remove the existing product and gently rock the product from side to side. It is possible the rocking motion will shift any remaining toner powder in the cartridge enabling you to continue to print a few extra pages. Please do not rapidly shake the product as this may result in toner leakage from the built in waste tank.
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